Refund policy

We have a 14-day Refund policy.

We aim to provide high-quality digital products and exceptional customer service. We understand that sometimes technical issues or misunderstandings may arise, and we want to make sure our customers are satisfied with their purchases. Below is our refund policy:

1. Eligibility for Refunds:

• We offer a 14-day refund period from the date of purchase.
• Refunds will be considered if you encounter legitimate technical issues (e.g., file corruption, download errors, or compatibility problems) that cannot be resolved with assistance from our support team.
• If you experience any technical difficulties, please contact us at support@worldhistoryandmythology.com to allow us to troubleshoot and resolve the issue.

2. Non-Refundable Conditions:     

• We do not offer refunds for “change of mind”  

3. How to Request a Refund: 

• To request a refund, please contact us at support@worldhistoryandmythology.com within 14 days of purchase. Provide us with your order details and a description of the issue you're facing.
• If we are unable to resolve your technical issue, to be eligible for a refund you must agree to delete all files included in your refund request.
• Once we have received confirmation that you have deleted all files, we will process your refund.
• Refunds will be processed to the original payment method. Please allow up to 10 business days for the refund to be reflected in your account.

4. Support and Resolution:

• Before requesting a refund, we encourage you to contact our customer support team to help resolve any technical issues you may be encountering. We are committed to providing assistance to ensure you have the best possible experience with our products.

If more than 15 business days have passed since we’ve approved your return, please contact us at support@worldhistoryandmythology.com.

Please remember it can take some time for your bank or credit card company to process the refund.